Covid 19 Response

To our valued clients

If you are sick (cold, flu. Covid symptoms), please call us at 604-734-5262.
Masking is your choice, but we highly recommend to wear it in the salon to protect yourself and others.
We will be starting to offer complimentary services again, little by little
Please come alone to your appointment.  We don’t have a waiting area in the salon, but we have a chair outside of the salon. Please wait outside till your stylist calls you.
We will not be having you change into gowns. Please wear an older T-shirt or something that has a lower neckline.  We will be using styling capes as usual (which are always washed in between uses).
Guests will be seated at every other station and 2m apart.  There is no waiting area or magazines.
Cancelation/Rescheduling
If you are sick, having symptoms of cold, flu, or Covid19, please do not come to the salon.  Please let us know at 604-734-5262. We will waive the 48-hour cancelation fee due to illness, but no shows will be charged in full.  Rescheduling before 48 hours is acceptable, but after that time with no reason, we will charge in full also.  Please be mindful when you make an appointment that cancelling or rescheduling will disrupt our business.  If your service is more than 1 hour booking time, we will require your credit card information.
Our referral program is on going now!  Please refer your friends and family!!!!
We sincerely appreciate your support

Salon Kanako

salon window